Q: What materials do you use for picture framing?

A: We use a variety of materials for picture framing, including natural woods/ synthetic frames, metal, acrylic, and more. We offer a wide range of options to suit different styles and budgets (ie: wooden, synthetic, aluminium frame)

Q: Do you offer custom framing services?

A: Yes, we offer custom picture framing services to help you frame your artwork or photographs exactly the way you want.

Q: How long does it take to complete a picture frame order?

A: The time it takes to complete a picture frame order depends on the complexity of the frame and the current demand for our services. On average, it takes about 2-3 working days to create the job but a total of 5-10 days to ship and deliver to your door.Β 

Q: Can you frame odd-sized or irregularly shaped items?

A: Yes, we have experience in framing odd-sized or irregularly shaped items, and can provide a solution to fit your needs. We would generally use a box style frame for this.Β 

Q: Do you provide glass or acrylic?Β 

A: Yes, we offer both glass and acrylic glazing options. Glass provides a traditional look and protection for your artwork, while acrylic is lighter, safer, and ideal for more contemporary styles.

Q: Do you offer conservation framing services?

A: Yes, we offer conservation picture framing services to preserve your artwork for years to come. This includes using archival materials, UV-resistant glazing, acid free tape and other techniques to ensure your artwork stays in mint condition.Β 

Q: What if I don't like my artwork when received?

A: Unfortunately, we do not accept returns for change of mind.Β 

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CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

184 Main Rd E, St Albans Victoria 3021, Australia

1800-123-222 / 1900-1570-230

contact@company.com

Everyday 9:00-17:00